Program Coordinator - Albany, NY in Albany, NY at RCS Corporation

Date Posted: 10/17/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Albany, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/17/2019

Job Description

Job ID: #16800

RCS has an immediate need for multiple Program Coordinators located in the Albany, NY area. This is a contract assignment.  Local candidates are required as there is no relocation or per diem available for this assignment. RCS offers a competitive benefits package that includes paid vacation and holiday.

Who We Are
RCS Corporation is a certified Woman Business Enterprise (WBE) specializing in the recruitment of professionals for best-of-class companies throughout the United States.  Since 1994, RCS recruits top talent for direct hire, temp-to-perm and contract staffing positions and provides customized payroll services. Our Recruiting Specialties consist of all Engineering Disciplines, Project Management, Project Controls, Information Technology, Energy Efficiency and Business Professionals. 

Our Client
Our client is an is a leading energy efficiency company. They help businesses and individuals reduce energy use and lower their utility bills through energy programs that they design, market and implement. They achieve all this through financial incentives, education and energy management strategies and solutions.

 Summary

The Program Coordinator will serve a key role in facilitating the flow of information between the Company's staff, clients, customers, and contractors. The Program Coordinator is responsible for multiple tasks associated with administrative support for multiple NYSERDA Programs supported by the company. 

Key Responsibilities 

  • Provide administrative and data entry support to participating contractors who need information or assistance on Program policies, rules, and procedures.
  • Review and approve home performance retrofit project scopes to be completed under the Program to ensure that they are comprehensive and accurate. 
  • Reviewing project documentation to ensure accuracy and completion.
  • Be highly detailed and independent in exercising judgment for matters concerning project execution, data storage, and data organization.
  • Handle customer and contractor inquiries and complaints efficiently and professionally.
  • Entering, modifying, and tracking data via multiple web-based applications and ensuring it is up-to-date and accurate.
  • Technical document review (construction drawings, equipment specifications).
  • Other tasks as assigned.

Minimum Requirements

  • 6 months of customer service experience
  • Experience with data tracking systems
  • Advanced proficiency in Microsoft Office (2007 and 2010), specifically
    • Excel
    • Word
    • Outlook
  • Highly organized with close attention to detail
  • Willing and eager learner
  • Comfortable working in fast-paced environment
  • Strong written and verbal communication
  • Experience troubleshooting problems, finding and implementing solutions
  • Minimum Education Requirements – High School Diploma or GED required
  • Building Science or Project Coordination experience a plus
  • Experience with NYSERDA’s Residential Programs a plus

RCS is an equal opportunity employer that prohibits discrimination and harassment of any type. RCS recruits, hires, and promotes for all positions without regard to race, color, religion, creed, national origin, citizenship status, disability, military status, veteran status, marital status, sexual orientation, gender identity, sex, genetic information or age. All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality.