Unifer Specialist - San Diego, CA in San Diego, CA at RCS Corporation

Date Posted: 5/24/2020

Job Snapshot

  • Employee Type:
  • Location:
    San Diego, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID: #16542

RCS has an immediate need for an Unifier Specialist located in San Diego, CA. This is a full-time 5 month contract assignment. Local candidates are preferred.

Job Summary

 RCS is actively seeking a creative, highly talented Unifier Specialist for immediate employment in San Diego, CA. 

The responsibilities of this position include, but are not limited to, those listed below: 

  • Ability to provide user support for Primavera Unifier
    • SDUSD has instituted a support system that asks users to submit support tickets, via Unifier, which describe the issue they would like addressed, the severity of the issue, and their user ID.
    • The Technology Specialist will be the first level responder to these support tickets. His/her task will be to assess the request, make an initial determination about how to respond, and work with the Sr. Technology Specialist and, as needed, the Unifier Administrator to develop a response strategy.
    • Once a solution is developed, the Technology Specialist will need to perform changes in Unifier to test, configure and deploy necessary changes to workflows, forms, configurations, etc. The Technology Specialist will also be responsible for documenting the response to the support request and changes made to the Unifier system, as well as designing/developing user guides.
    • The Technology Specialist will need to interact with users to communicate solutions to the support requests and/or provide training as needed.
  • Act as Primavera Unifier administrator
    • Assign and modify user roles and permissions
    • Modify or develop Business Processes, forms and workflows using uDesigner
    • Assist with training of new users to the system
  • Work with the SDUSD technology team
    • Identify, or assist in gathering requirements for ongoing Primavera Unifier system improvement
    • Assist with projects as needed, including version updates, migrating data from legacy systems, ensuring data integrity

Required Qualifications

  • High School diploma
  • 3+ years' of Unifier system experience
  • Strong writing and oral communication skills
  • Technical understanding with Primavera Unifier sufficient to assess the level of effort needed to address support requests
  • Technical experience with Primavera Unifier sufficient to perform, with minimal or no supervision, modification to or creation of:
    • Business Processes
    • Workflows using uDesigner,
    • data structure setup
    • configuration of the system
    • user setup, access control
    • reports and dashboards